Prohibited Seller Activities and Consequences Policy 

 

Introduction This policy is meant to create awareness amongst sellers about prohibited seller activities and their possible consequences.

  1. Prohibited seller activities and consequences
S. No. Prohibited activities Examples (for explanation only. This is only an indicative list, and not exhaustive list)
1 Selling counterfeit/ fake products – Listing product under: –‘brand’ with the ‘brand name’ in product description or image displayed

–‘local brand’ but with the ‘brand name’ in product description & brand name/ logo on image displayed –‘local brand’ with the ‘local brand name’ in product description but brand name/ logo on image displayed –imitation ‘brand’ (like misspelled, same sounding names etc.)  – Any other scenario of counterfeit product being listed and/ or sold to Buyer

2 Inadequate/ incomplete ‘Bravo’ related documents Non-submission or submission of fake invoices or brand authorisation certificate or any other document required as per the BRAVO compliance related to the products listed by the seller
3 Selling above MRP Product actual/ printed MRP: Rs. 1000 Offer price on Vambomart: Rs. 1200
4 Selling ‘Not for sale’ products Promotional samples, freebies, Free Of Cost products etc.
5 Selling products with ‘warranty’ not applicable in India Products purchased out of India but selling in India through Vambomart on which international warranty is not applicable
6 Selling products which are banned as per Vambomart Banned Product Policy / illegal or prohibited as per governing laws of land
7 Selling expired FMCG products
8 Any kind of misrepresentation of MRP on Vambomart website Product actual/ printed MRP: Rs. 1000/- Offer price on Vambomart: Rs. 900/- MRP displayed on Vambomart: Rs. 2000/-
9 Seller or any one, acting on behalf of Seller is involved in buying the product(s) listed by the Seller itself. – Seller A with a listed product named “iPhone 5”, is involved directly or indirectly in buying “iPhone 5” from itself

– Seller A with a listed product named “iPhone 5”, is involved directly or indirectly in buying “iPhone 5” from any other seller B

10 Misrepresenting seller’s identity by nonsubmission or submission of fake/ forged/ invalid documents like PAN/ TIN/ CST/ cheque or any other document related to seller’s identity – Non -submission of TIN or submission of TIN of some other entity that is not related to seller

– Submission of inactive TIN

11 Indulging directly or indirectly in unjustifiable sale/ purchase/ cancellations/ returns or any other activity to:

– manipulate its own or other seller’s rating

– to cut competition

– to fulfil any other mal-intention

12 Operating with multiple seller codes at Vambomart without adequate disclosure or re-registration after blacklisting/ delisting Examples of related seller codes which need disclosure:

– Seller A and Seller B are sister concerns

– Seller A & Seller B are different legal entities but the owner/ partner/ stakeholder is same

– Seller A and Seller B are same entity but operating from different locations  – Seller A and Seller B are same entity but Seller A is on dropship, whereas Seller B is on VamboPrime

– Seller A was delisted by Vambomart, seller A starts operating with a new code Seller B

13 Any other unethical/ unlawful activity affecting the goodwill and reputation of the company or its sellers or its Buyer.

 

Consequences for breach of above terms: If Vambomart receives any complaint from any Buyer or if you are found to be involved in any one or more activities mentioned above then without prejudice to Vambomart’s other rights and remedies, You shall be debited with an amount of equivalent to total Gross Merchandise Value (GMV) of all the Products sold through Vambomart’s Website or Rs.5,00,000/-, whichever is higher and will lead to immediate delisting of all of your Products from Vambomart. Vambomart reserves the right to adjust the above amount from any amount accrued to you pursuant to this Agreement. In case the amount accrued to you is insufficient to cover the amount of damages, we at our sole discretion reserve right to initiate necessary action as contemplated under Agreement to recover the same. In addition to this, all your rights, including linked accounts will be revoked.

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