At Vambomart, we are dedicated to providing you with an exceptional shopping experience for all your clothing needs. Should you find yourself less than satisfied with your purchase, we offer a flexible return policy designed to ensure your complete satisfaction.
Overview: Your satisfaction is our top priority. Our return policy allows for returns within 7 days from the date of purchase, giving you ample time to assess your clothing items.
Eligibility: To qualify for a return, your clothing item must be in its original condition, unworn, unwashed, and accompanied by all original tags and packaging.
Non-returnable Items: Please be aware that certain clothing items, such as underwear, swimwear, and personalized or customized garments, are not eligible for return.
Refunds: Upon receiving and inspecting your returned clothing item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within a specified timeframe.
Late or Missing Refunds: Should you not receive your refund within the expected timeframe, please check your bank account and contact your payment provider. Our customer service team is available to assist you further if needed.
Sale Items: Regularly priced sale items are eligible for refunds, but unfortunately, sale items cannot be refunded.
Exchanges: We are pleased to offer exchanges for clothing items that are defective or damaged. Simply contact us via email to initiate the exchange process.
Gifts: If the clothing item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit upon return receipt. Otherwise, the refund will be processed to the original purchaser’s payment method.
Shipping Returns: To return your clothing product, please ship it to the address provided. Please note that you are responsible for covering the shipping costs, and shipping fees are non-refundable.
For any further assistance or inquiries regarding refunds and returns for clothing products, please do not hesitate to contact us at info@vambomart.com.
We are committed to ensuring your satisfaction with every clothing purchase, and we are here to facilitate a smooth return process for you.